Getting your first shipment
When your first MedsPack is ready to go, we’ll email you the tracking information for your package and the expected date of delivery. The time it takes to receive your first MedsPack depends on how quickly your doctors and current pharmacy transfer your prescription. This process typically takes 2-3 days.
As we get your prescriptions accommodated so that they will all be filled on the same day, some of your prescriptions may arrive in bottles, while the rest are presorted and packaged in individual pouches.
Please note that some states require the patient to sign for packages that contain pharmaceutical upon receipt. To find out if your state requires a signature to receive prescription medications in the mail, please contact us.
If you need to fill your prescription and you have not yet received a confirmation email from us, please fill your prescription with your current pharmacy.
Learn who we are and what a delivery pharmacy can do for you.
Learn about our shipping process and how to manage your shipping preferences.
Setting up your account
Learn how to sign up, how we transfer your prescriptions, and how to get your first MedsPack.
Paying for your MedsPack
Learn what services you get for free with MedsPack. You're only responsible for paying your copay
Managing your account
Learn how to manage your account preferences using your online account
Learn about our unique packaging design
Safety & Privacy
Learn how we're committed to protecting your health and privacy
Communicationg with MedsPack
Learn how to contact us 24/7
Making changes to your medications
Learn how to make changes to your medications preferences through your online account.
Medication & refills
Learn which prescriptions you can fill with us and how we automatically refill your medications.
“Medspack has been such a blessing for my family. With my elderly grandmother having COPD and on Oxygen full time she is not able to get her medications and this put a lot of extra unnecessary running on myself daily. It became stressful. Medspack was extremely quick and efficient with transferring all prescriptions and having them hand delivered to my grandmothers home. This gives her some independence back and confidence that she will never be without important medications. The staff treats you like family, they are friendly, caring and most importantly very responsive.”
“Shout out to my friend and sister Amy Lewis who hooked us up with medspack! Traveling with these handy packs makes it a breeze. If you takes meds and need to organize this instead of counting daily try them.”
—Karen Hoff Amspacher