How to access your account online

Log in to your account from a web browser to access your account from a desktop computer or iPad. Go to https://my.medspack.com to log in.
Once logged into your account, you can:

Track your MedsPack
Update your payment method
Update your prescribing physician’s information
Update your shipping preferences
Update your communication preferences
Add a new medication
Pause or resume one or all of your medications

You can also download the Medspack mobile app and access your account any time from any mobile device.

Meet MedsPack

Learn who we are and what a delivery pharmacy can do for you.

Shipping

Learn about our shipping process and how to manage your shipping preferences.

Setting up your account

Learn how to sign up, how we transfer your prescriptions, and how to get your first MedsPack.

Paying for your MedsPack

Learn what services you get for free with MedsPack. You're only responsible for paying your copay

Managing your account

Learn how to manage your account preferences using your online account

Safety & Privacy

Learn how we're committed to protecting your health and privacy

Making changes to your medications

Learn how to make changes to your medications preferences through your online account.

Medication & refills

Learn which prescriptions you can fill with us and how we automatically refill your medications.

Still have questions?

We're always happy to help. Our support team is available 8am–10pm ET weekdays and 10am–8pm ET on weekends.

“Medspack has been such a blessing for my family. With my elderly grandmother having COPD and on Oxygen full time she is not able to get her medications and this put a lot of extra unnecessary running on myself daily. It became stressful. Medspack was extremely quick and efficient with transferring all prescriptions and having them hand delivered to my grandmothers home. This gives her some independence back and confidence that she will never be without important medications. The staff treats you like family, they are friendly, caring and most importantly very responsive.”

—Nichole Zortman

“Shout out to my friend and sister Amy Lewis who hooked us up with medspack! Traveling with these handy packs makes it a breeze. If you takes meds and need to organize this instead of counting daily try them.”

—Karen Hoff Amspacher