How to cancel your account

If you’d like to cancel your account, please contact us so that we can help you with the transition. We’ll work with your new pharmacy to transfer your prescriptions.

Once you cancel your account, we’ll charge the payment method associated with your account for any remaining balance.

If you’d like to stop receiving MedsPacks for a period of time, you can do so without canceling your account, by pausing your medications. Learn how to pause and resume your medications.

Still have questions?

We're always happy to help. Our support team is available 8am–10pm ET weekdays and 10am–8pm ET on weekends.

left side meds image
left side meds image